What happens when you cancel your subscription

Cancelling a paid Sliptree subscription does not delete anything. The business stays in your account, all historical invoices and customers stay readable, and you can come back later. This article covers exactly what changes, when it changes, and what doesn't change at all.

How to cancel

1. Open Business settings → Billing.
2. Click Cancel subscription.
3. Confirm.

Sliptree emails a cancellation confirmation to the billing address.

What happens immediately

Nothing visible changes for you. You keep full access to every paid feature until the end of the period you've already paid for — the grace period.

If you cancel partway through a monthly cycle, you keep paid access until the end of that month. On annual billing, you keep paid access until the end of the year. No partial refund is issued for the unused time.

During the grace period you can change your mind: open Billing and click Resume subscription to undo the cancellation. The subscription continues without interruption.

What happens at the end of the period

Once the grace period ends, the business automatically drops to the Free plan. You're not locked out and nothing is deleted — but the Free plan has limits:

• 10 invoices per year
• 5 customers
• 1 team member

For a full plan comparison see Subscription plans, upgrades, and downgrades.

If you're under those limits, you can keep working as normal — drafting, sending invoices, recording payments, all of it. If you're over the limits, the affected actions are blocked until you either reduce your usage (delete extra customers, archive things) or re-subscribe to a paid plan.

Existing data over the limit is not deleted. A free-tier business with 200 invoices on file keeps all 200 — you just can't create the 11th new one this year without upgrading.

What stays the same

Regardless of plan:

• All existing invoices, estimates, customers, products, taxes, and templates remain readable and exportable.
• Public view links for already-sent documents keep working.
• Subscription invoices for periods you paid for stay available — see Downloading subscription invoices.
• Your login and the business stay where they are.

Coming back later

After the grace period, Resume subscription is no longer the path — you simply subscribe again from Business settings → Billing and pick the plan you want. There's nothing to migrate; the business is the same business, and your data is right where you left it.

Cancel ≠ delete

Three different things — don't confuse them:

• Cancel subscription — what this article is about. Drops the business to the Free plan at the end of the current period. Everything stays on file.
• Delete the business — permanently removes the business and everything in it (invoices, customers, products). Cancels the subscription immediately. See Deleting a business.
• Delete your user account — removes you as a user. If you're the only owner of a business and you delete your account, the business goes with you.

If you want to take your data with you before downgrading or deleting, see Exporting data.