Payment methods and the Sliptree billing email

Your subscription payment method and the email address we use to send Sliptree's own billing emails are managed under Business settingsBilling.

Payment method

The card on file is used for your monthly or yearly Sliptree subscription. To update it, open Billing and click Update payment method — you'll be taken to a secure checkout page where you can enter a new card. The previous card is replaced once the new one is confirmed.

If a charge fails (for example because the card expired), we'll email you a notification and retry. You can avoid interruptions by updating the card before it expires.

Billing email

By default, Sliptree sends its own invoices, payment receipts, and renewal reminders to the email address of the user who created the business. If you'd rather route these to your accounting team or a shared inbox, set a separate Billing email in the Billing section. Once set, this address receives all subscription-related correspondence.

The billing email is independent of the email addresses you use to send invoices to your own customers.

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